This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use our website www.wellcaremedical.co.za. The right to your privacy and this Privacy Policy is important to us. We are committed to taking steps to protect your privacy when you use the Website, Services and/or materials provided by us and we implement business practices that comply with the Protection of Personal Information Act, 4 of 2013 (referred to as “POPI”).
We may, without advance notice, modify the terms of this Privacy Policy. Your continued use of the Website and/or Services indicates your acceptance of this Privacy Policy at the time of such use. The current version of this Privacy Policy that applies each time you visit or use our Website or Services will regulate our relationship.
Types of Information We Collect
Non-Personal Information
Non-personal information is data about usage and service operation that is not directly associated with a specific personal identity. Well-Care Medical may collect and analyse non-personal information to evaluate how people use our Website.
Aggregate Information
Well-Care Medical may gather aggregate information, that your computer automatically provides to us and that cannot be tied back to you as a specific individual. Examples include referral data (the websites you visited just before and just after our Website), the pages viewed, time spent on our Website, and Internet Protocol (IP) addresses. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. For example, when you request a page from one of our Website, our servers log your IP address to create aggregate reports on user demographics and traffic patterns and for purposes of system administration.
Log Files
Every time you request or download a file from our Website, Well-Care Medical may store data about these events and your IP address in a log file. Well-Care Medical may use this information to analyse trends, administer the Website, track users’ movements, and gather broad demographic information for aggregate use or for other business purposes.
Cookies
Cookies are small files about browsing activity that are stored on a device’s web browser by the websites that are visited and are generally used to improve user experience. When you use our Website we automatically receive and record information on our server logs from your browser, such as your location, IP address, general internet usage and Google Analytics information. This is statistical data about browsing actions and patterns. Cookies enable us to improve our Website and Services, estimate our audience size and usage patterns, store information about your preferences, save your password so that you do not need to re-enter it each time you use the Website, and recognize when you return to the Website.
You can set your web browser to refuse cookies, but your full use of the Website or Services might be limited, and you may not be able to take advantage of certain promotions that may run.
We do not link non-personal information from cookies to Personal Information without your permission.
Please note that third parties may also use cookies, but we do not have access to, or control over them, and therefore cannot take responsibility for them.
Web Beacons
Our Website may also use web beacons to collect non-personal information about your use of our Website and the websites of selected partners, your use of special promotions or newsletters, and other activities. The information collected by web beacons allows us to statistically monitor how many people are using our Website and the websites of selected partners and for what purposes these actions are being taken. Our web beacons are not used to track your activity outside of our Website or those of our partners. We do not link non-personal information from web beacons to Personal Information without your permission.
Personal Information
We use your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. We may collect the following categories of Personal Information through our relationship with you: General personal details (name & surname or similar information of a legal entity), Contact details (address, contact number, and email address)
Use of your personal data
We only process adequate and relevant Personal Information for the following purposes and legal bases:
- To Provide and maintain our service also to monitor the usage of our service.
- Operate and manage your account or your relationship with us, including facilitating customer applications;
- Monitor and analyse our business to ensure that it is operating properly, for financial management and for business-development purposes;
- Form a view of you as an individual and to identify, develop or improve the Website and Services that may interest you;
- Carry out market research and surveys, business and statistical analysis and necessary audits;
- Fraud prevention;
- Perform other administrative and operational tasks like testing our processes and systems; monitoring our website’s usability, performance, and effectiveness; improving the experience, usability and content of the website and ensuring that our security measures are appropriate and adequate; and
- comply with our regulatory, legal or other obligations.
Retention of personal information
The Company will retain Your Personal Data only for as long as necessary for the purpose set out in this Privacy Policy. We retain Personal Information in accordance with the required retention periods in POPI or other applicable laws or for our legitimate business purposes. We will only retain your Personal Information for the purposes explicitly set out in this Privacy Policy. We may keep Personal Information indefinitely in a de-identified format for statistical purposes, which may include for example statistics of how a person use the Website and Services, without linking his or her identity to the statistical data.
This Privacy Policy also applies when we retain your Personal Information and we may retain your Personal Information for the duration of any period necessary to establish, exercise or defend any legal rights.
Transfer of your personal data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental authority where the data protection laws may differ than those from Your authority.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Disclosure of your personal data
Business Transactions
If the Company engages in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Other legal requirements
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of your personal data
The security of Your Personal Data is important to Us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.
Children’s privacy
Well-Care Medical Is committed to protecting the privacy of children. Well-Care Medical does not intentionally collect information from or about children (persons under the age of 18), and we do not target our Website or Services to children. Well-Care Medical will only intentionally process the Personal Information of children where it is necessary for us to provide the Website or Services and with the consent of a parent or guardian of that child where required in terms of POPI
Links to Other websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, you will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Contact Us On
Telephone number: 031 564 3330/031 564 6344
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